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THE RETENTRICS PROCESS

 Driving Dealership Success in 3 Simple Steps. 

At Retentrics, our proven three-step process is designed to turn valuable employee feedback into actionable steps that lead to tangible results. We focus on improving employee satisfaction, reducing turnover, and optimizing dealership performance.

ASSESS

 

 

Step 1 - Assess
 
Use any of our topic specialized assessments. Drive participation and gain the honest feedback needed for effective change.

ANALYZE

Step 2 - Analyze
 
Analyze results with our detailed and easy-to-understand reports.

ACTION

Step 3 - Action
 
Put in to action our suggetsed corrective actions based on your Dealership scores.
By taking the right steps based on your dealership’s unique needs, you’ll see improvements in employee retention and overall dealership success. 

Our Success Stories

Here's how Retentrics has helped Dealerships just like yours:

Haselwood Automotive Group

"The meeting with Jeff and Craig from Retentrics was highly beneficial, providing impactful insights on engagement and retention. We look forward to follow-up meetings to maintain progress."

Retentrics Casestudies
Dan Grisham
General Manager, Haselwood Hyundai

Haselwood Automotive Group

"Retentrics provided valuable insights and facilitated engaging discussions, despite some email issues. The detailed reports and personalized service were particularly appreciated."




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David Gandel
General Manager, West Hills Honda

Haselwood Automotive Group

"Our experience with Retentrics was outstanding, with an efficient survey process, insightful reports, and beneficial training that improved our operations."

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Ashkan Morshedi
General Sales Manager, Haselwood Chevrolet Buick GMC

Assess

Uncover the Data

The first step is to gather actionable, honest feedback from your team. By using our PhD-researched assessments, you can unlock critical insights into employee satisfaction, engagement, and potential areas for improvement.

Choose from our specialized assessments that are designed specifically to meet the unique challenges of your dealership:

  • - Employee Feedback: Receive honest, anonymous feedback from employees that highlights areas for improvement.
  • - Customizable Assessments: Choose from various assessments tailored to different roles within the dealership, including sales, service, and management.
  • - Maximize Participation: Utilize our engagement tools to ensure all employees have a voice.
Engagement Assessment

Evaluate employee satisfaction and motivation.

The Onboarding Assessment

Ensure new hires are properly integrated.

The Pulse Assessment

Measure real-time employee feedback.

The Dealer Ops 360 Assessment

Get a complete operational overview.

The Client Engagement Assessment

Understand how well your team connects with clients.

Exit Assessment

Gain insights from employees leaving the organization.

The Engagement Report
Engagement Benchmarks
Department Leaderboards
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Overall satisfaction
The Supervisor Report
Supervisor Scorecard
Dealer Tree
Onboarding Cover
Onboarding Summary
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Onboarding - Written response

Analyze

Analyze the results

Our results are displayed in a variety of ways to give you the best picture of how employees and departments are performing inside your Dealership, for that We offer:

  • - Dealership Benchmarks: Compare your results against industry standards.

  • - Leaderboards: Identify top performers.

  • - Dealer Tree: See how different teams connect.

  • - Supervisor Scorecards: Track management effectiveness.

  • - Checked Scores: Quickly review key performance metrics.

  • - Written Feedback: Understand the story behind the numbers.

Action

Implement Corrective Actions

Now that you have the data and insights, it's time to take action. Our platform suggests tailored corrective actions based on your dealership's specific scores. These actionable steps are designed to improve employee satisfaction, reduce turnover, and optimize your operations.

  • - Custom Recommendations: Get personalized actions based on your specific assessment results to address problem areas.
  • - Employee Retention Strategies: Our suggestions help foster a culture of trust, engagement, and long-term satisfaction, which leads to reduced turnover and better performance.
  • - Expert Guidance: Work with our team to ensure successful implementation of these actions, turning insights into real-world results.
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