THE RETENTRICS PROCESS
Driving Dealership Success in 3 Simple Steps.
At Retentrics, our proven three-step process is designed to turn valuable employee feedback into actionable steps that lead to tangible results. We focus on improving employee satisfaction, reducing turnover, and optimizing dealership performance.
ASSESS
ANALYZE
ACTION
Our Success Stories
Haselwood Automotive Group
"The meeting with Jeff and Craig from Retentrics was highly beneficial, providing impactful insights on engagement and retention. We look forward to follow-up meetings to maintain progress."
Dan GrishamGeneral Manager, Haselwood Hyundai
Haselwood Automotive Group
"Retentrics provided valuable insights and facilitated engaging discussions, despite some email issues. The detailed reports and personalized service were particularly appreciated."
David GandelGeneral Manager, West Hills Honda
Haselwood Automotive Group
"Our experience with Retentrics was outstanding, with an efficient survey process, insightful reports, and beneficial training that improved our operations."
Ashkan MorshediGeneral Sales Manager, Haselwood Chevrolet Buick GMC
Assess
Uncover the Data
The first step is to gather actionable, honest feedback from your team. By using our PhD-researched assessments, you can unlock critical insights into employee satisfaction, engagement, and potential areas for improvement.
Choose from our specialized assessments that are designed specifically to meet the unique challenges of your dealership:
- - Employee Feedback: Receive honest, anonymous feedback from employees that highlights areas for improvement.
- - Customizable Assessments: Choose from various assessments tailored to different roles within the dealership, including sales, service, and management.
- - Maximize Participation: Utilize our engagement tools to ensure all employees have a voice.
Analyze
Analyze the results
Our results are displayed in a variety of ways to give you the best picture of how employees and departments are performing inside your Dealership, for that We offer:
-
- Dealership Benchmarks: Compare your results against industry standards.
-
- Leaderboards: Identify top performers.
-
- Dealer Tree: See how different teams connect.
-
- Supervisor Scorecards: Track management effectiveness.
-
- Checked Scores: Quickly review key performance metrics.
-
- Written Feedback: Understand the story behind the numbers.
Action
Implement Corrective Actions
Now that you have the data and insights, it's time to take action. Our platform suggests tailored corrective actions based on your dealership's specific scores. These actionable steps are designed to improve employee satisfaction, reduce turnover, and optimize your operations.
- - Custom Recommendations: Get personalized actions based on your specific assessment results to address problem areas.
- - Employee Retention Strategies: Our suggestions help foster a culture of trust, engagement, and long-term satisfaction, which leads to reduced turnover and better performance.
- - Expert Guidance: Work with our team to ensure successful implementation of these actions, turning insights into real-world results.