Education Modules

Retentrics provides your employees, managers and leaders with training, corrective action insights, guides and other resources to improve your team’s performance at your dealership.  Our team has designed and delivered successful training programs and resources for numerous OEMs and Dealer Groups on a variety of topics.

Training programs can be delivered virtually or in-person.

Topics include:

Engagement Training

  • Employee Engagement Overview for Managers
  • Understanding Your Results
  • Implementing Corrective Actions
  • Employee Engagement Overview for Employees
  • Customer Engagement Overview
  • Management Skills Training
  • Managing for Performance
  • Strengths-Based Management
 

Retail Training

  • Leasing Mastery
  • Creating a Quality Purchase Experience (Sales Training)
  • Transition to Finance
  • Understanding Financial Services Products
  • Vehicle Appraisals
  • Financial Services